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Capitol Solutions Group

We know life happens.

And, at times, customers may fall behind on financial commitments. We understand.

If you received a letter or call from us, it means your bank or creditor has made a business decision allow us to manage your debt. The right to collect on your account has been transferred to us, Capitol Solutions Group, the company to which you now owe the debt. This website will help you understand the process, your options, and—most importantly—how we’re committed to working together to resolve your debt.

I received a call or a letter from Capitol Solutions Group, What do I do? 
Why is Capitol Solutions Group attempting to collect my debt when they're not the original lender?
I'm having difficulty processing my payment what do I do now?

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If you received a phone call or letter from us, please reach out to us. The sooner you do, the sooner we can help. The more we know about your situation, the more we can help you. Have you lost your job? Have you had unexpected medical bills? Once we understand the issues you may have experienced, we can help you work out comfortable terms for repayment.

When banks, credit card companies, and other creditors are unable to collect on an unpaid loan or purchase, they may hire a collection agency to collect on their behalf, or they may sell those debts to companies like Capitol Solutions Group. The debt is still yours, and it is still due. The right to collect on your account has been transferred to us, Capitol Solutions Group. Our goal is to work collaboratively to help you resolve your debt in a way that is manageable for you.

If you are having a technical issue or some other difficulty with your payment, please speak with an Account Representative toll-free at (800) 667-2510 during our hours of operation:

  • Monday–Friday 9am–5pm EST

  • Saturday-closed

  • Sunday-closed

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